Self-catering accommodation terms and conditions
COVID-19: Additions to these Terms & Conditions:
- If you have booked and paid for a holiday and the UK Government imposes a travel ban which prevents travel to Beeson Farm, we agree to offer an alternative date subject to you paying any difference in the advertised price. Should the alternative date be cheaper we will agree to reimburse the difference.
- If you have booked and paid for a holiday and prior to arrival you or someone in your party has contracted Covid 19 or are self isolating, we agree to offer an alternative date subject to you paying the difference in advertised price. Should the alternative date be cheaper we agree to reimburse the difference. If no alternative mutually acceptable alternative date can be agreed and we manage to relet the cottage, we will reimburse you the sum the money received from any relet less an administration fee of £20. This may be at less than the price you paid.
- If during your stay you or any member of your party feel unwell exhibiting potential signs of Covid 19 we ask that you let us know, depart the property immediately and return home to self isolate following NHS Guidelines. On providing a test result, Beeson Farm Holidays will refund the cost of the holiday accommodation on a prorate basis for any nights not in occupation.
- Should you or any of your party be unable to return home due to illness, then you agree to reimburse us the full cost for any additional time spent in the cottage beyond the end of your agreed stay in order to reimburse subsequent guests we have to cancel due to your extended occupation.
- We strongly advise that you take out cancellation insurance covering Covid 19.
- We are currently allowing bookings to be made without payment of a deposit.
- The full cost of the holiday is to be paid within 4 weeks of arrival
1. THE CONTRACT
The contract entered into is between Beeson Farm Holidays (the Owners) and the person completing and signing the Booking Form (the Hirer) .The contract is not effective until the required payment has been received and confirmation sent from the Owners to the Hirer.
Bookings cannot be accepted by:
a. Persons under the age of 25 years.
b. Parties where the majority of members are less than 25 years (except families or supervised groups)
2.1 The number of persons occupying the property must not exceed the maximum stated in the current property description.
2.2 The person who signs the booking form (the Hirer) will be responsible for all persons included on the form and should ensure that they are aware of the booking conditions.
2.3 The Hirer must notify the Owners of any alterations to the names of persons occupying the property.
2.4 The Owners reserve the right to decline any booking or refuse to hand over a key to any person who has not complied with the booking conditions.
3.1 Provisional reservations can be accepted by telephone and must be confirmed within 7 days by the arrival of a booking form and the required deposit.
3.2 Provisional reservations will be cancelled after 7 days without further reference.
3.3 To secure a reservation:
a. Complete all parts of the booking form.
b. Send the completed form together with one third of the total cost of the holiday rounded up to the nearest pound.
c. Pay the balance of the cost 8 weeks before the holiday is due to start (it should be noted that reminders are not sent out)
3.4 If the balance is not received within the time specified the Owners reserve the right to cancel the booking and retain the deposit.
3.5 Bookings made within 8 weeks of the start of the holiday require payment in full at the time of the booking.
3.6 Payment for bookings can be made by cheque drawn on a UK bank payable in Sterling to Beeson Farm Holidays, direct bank transfer or credit card via PayPal.
4.1 Once a booking is confirmed the Hirer is responsible for the total cost of the holiday.
4.2 In the event of cancellation by the Hirer, the Owners will endeavour to re-let the property, and if successful may refund any monies paid less the deposit, which is non-returnable and less an administration fee. Written notification of cancellation is required.NB You can insure against cancellation by contacting various companies eg Guest First.
5. BOOKING ALTERATIONS
5.1 Any change in holiday dates will be subject to the agreement of the Owners.
5.2 Any alteration to the booking by the Hirer may be subject to an administration charge of £50.00.
5.3 If for reasons beyond its control, the Owners have to cancel or alter arrangements made for the Hirer they will make every effort to offer an alternative property if one is available. If the Hirer does not accept the alternative offered, the Owners will return to the Hirer any monies paid, whereupon the Owners’ liability will cease.
6. DAMAGE, LOSS AND NUISANCE
6.1 The Hirer agrees:
a. To pay £100 damage deposit per week (or part week) for the property.
b. That the supervision of children, babies, dogs and any adults requiring care remains the responsibility of the hirer at all times. In particular children under 14 must not be left unattended.
c. To be responsible for checking the inventory on arrival and notify the owners of any shortages or damage not listed.
d. To be responsible for leaving the accommodation in good order and clean condition, otherwise an excess cleaning charge may be levied.
e. To pay for any damage or loss however caused, excluding reasonable wear and tear, incurred during occupation.
g. Not to cause nuisance or annoyance to occupants of nearby property.
h. To allow reasonable access to the property by the Owners or their agents if it is deemed necessary.
6.2 Damage discovered will be notified to the Hirer and costs charged against damage deposit and/or nominated credit/debit card and will be confirmed in writing within 21 days of vacation.
Occupancy shall be from (3.00pm) on the day of arrival to (10.00am) on the day of departure (the housekeepers have only a limited time to prepare the property for the next guests, and you are asked to respect this). A late departure fee of £50 may become payable if cleaning is delayed.
Reasonable usage of oil, water and electricity services is included in the tariff.
9.1 Bookings can only be accepted for dogs (no other pets) in The Dairy, The Bull House, Trap House and The Shippon. The Linhay is pet and feather free and no pets are allowed.
9.2 In the event that pets/dogs are brought into the Linhay and Trap House, the Owners are entitled to terminate the letting immediately and the Hirer remains liable for the total cost of the holiday without any entitlement to a refund.
9.3 Up to 2 dogs maximum can be accepted unless otherwise allowed by the owners
9.4 The Hirer agrees to ensure that dogs are never left unattended either inside the property or outside, kept off the furniture and not allowed upstairs and are well behaved. Outside dogs are to be kept on a lead at all times. The Owners accept no responsibility for their safety.
10.1 Whilst the Owners make every effort to ensure the accuracy of the property descriptions, descriptions are inevitably subjective and are for guidance only.
10.2 Whilst the Owners have taken all reasonable steps to ensure that the information contained in its brochure, websites, tariffs, leaflets, advertisements and any other form of promotional material are accurate, the Owners reserve the right to alter, substitute or withdraw any service, facilities or amenity.
10.3 All cottages have different layouts and room sizes and the Owners strongly recommend the Hirer initially discuss their requirements with them to ensure the most suitable property is selected to meet their needs.
11.1 The Owners cannot accept responsibility for any material loss, damage, additional expense or inconvenience directly or indirectly caused by or arising out of the property and its, plumbing, heating, electrical, or otherwise, or exceptional weather.
11.2 No responsibility is accepted for loss or damage of property, vehicles or vehicle contents belonging to the Hirer or any member of the party during occupancy.
11.3 If due to reasons beyond the control of the Owners, the accommodation is not available whatsoever, the Owners will refund the any monies, but the Owners will be under no further liability towards you.
12.1 If in the opinion of the Hirer there are grounds for complaint, it is the duty of the Hirer to take it up with the Owners or caretaker immediately and in any event before departure to allow remedial action to be taken. The Hirer should telephone the Owners on 01548 511105.
12.2 It is specifically agreed that failure by the Hirer to notify the Owners of any complaint in accordance with the timescale set out in clause 12.1 will entitle the Owners to refuse to entertain the complaint, irrespective of its merits.
The failure of the Owners to enforce or exercise, at any time, or for any period of time, any term of, or any right pursuant to this agreement does not constitute and shall not be construed as a waiver of such term or right.
14. LEGAL PROVISIONS
14.1 The law of England governs the construction, and performance of this Agreement and the parties submit to the jurisdiction of the English Courts.
14.2 The Hirer agrees that the contract with the Owners is made at the Owners’ premises and that any proceedings between the parties shall be conducted in the County Court nearest to the Owners.
14.3 Clause headings are for convenience only and do not form part of or affect the interpretation of the Agreement.